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Message posted by flopsy mopsy on 11�May�2006 at 8:41pm - IP Logged Legal Disclaimer

flopsy mopsy

Corfu

Thanks mapman, will give it a go but been on ntl broad for years and they must be doing one load of updates in our area . we have 2 top boxes and the front room one all ways almost always wont give the programes that are advirtised says programme searching whilst the 2nd box in the back room no problems. It must be at least 4 to 5 times a week cant get onto the net, waste of money or what. Now thinking seriously of moving to sky and bt as our phone is ntl also.
lopve flosp xx

Message posted by bripat on 12�May�2006 at 12:15am - IP Logged Legal Disclaimer

bripat

Corfu

hi mapman

had the same problem not been able to get on agni site for over a week but can get on any other site, untill wife spoke to ntl today. as it was obviously an ntl problem as i could access it from another network at work. only problem is the 10p per min they charge to speak to I.T

brian

Message posted by laz on 14�May�2006 at 3:58pm - IP Logged Legal Disclaimer

laz

Corfu

Hi all,

I'M BACK!!!!!!!!

Also had the same fault. Had to get Scoobyz to log onto Agni to see what the problem was, he copied & pasted above messages then emailed me I then phoned ntl & 5 minutes later back at Agni.

My only gripe is that ntl would be aware of this/their fault ( other users phoning them) why should we have to phone them to get it resolved.

Regards

Laz

Message posted by Mapman on 14�May�2006 at 4:35pm - IP Logged Legal Disclaimer

Mapman

Corfu

I had another issue with NTL recently, and they treated me quite contemptuously. They wouldn't even give me an answer by e-mail, so I wrote to them. It took three letters in a month or so before I received even an adequate reply. It seems that customer care is not their top priority.

So, if anyone knows of someone on NTL who uses the Agni pages, perhaps they would be so kind as to contact them if possible, and urge them to contact NTL technical support so they can access these pages again.

Stephan

Message posted by Graham T-A on 14�May�2006 at 9:56pm - IP Logged Legal Disclaimer

Graham T-A

Corfu

I have a friend who works for NTL but of course, like so many others there, he is on his redundancy notice. Maybe this is why there are so many unhelpfull staff, which will lose them even more customers and course cause even more redundancies.

Message posted by CatherineD on 14�May�2006 at 10:14pm - IP Logged Legal Disclaimer

CatherineD

Corfu

Quote: Originally posted by bripat on 12 May 2006

hi mapman

had the same problem not been able to get on agni site for over a week but can get on any other site, untill wife spoke to ntl today. as it was obviously an ntl problem as i could access it from another network at work. only problem is the 10p per min they charge to speak to I.T

brian

Theyve even changed their 0800 number now for customer services... its now an 0845 number.

They seem to make more and more money but their services get worse.

As soon as I move I wont be taking NTL with me. Im absolutely fed up with the bad customer service operators and shoddy services.

Ive lost count of how many times Ive had to call them. Now I wont be calling at all coz its gonna cost even more money.

I long for a TV/Phone/Internet Provider who knows what they are doing and fix things when they promise to fix them.

Message posted by flopsy mopsy on 17�May�2006 at 1:41am - IP Logged Legal Disclaimer

flopsy mopsy

Corfu

Glad to know it is not just me with problems.

Message posted by Janw on 17�May�2006 at 1:51am - IP Logged Legal Disclaimer

Janw

Corfu

NTL also...broadband

no problems here

switch is at the top of our street though....lol

Sorry we do get problems but not at the minute

Message posted by Mapman on 20�May�2006 at 9:04pm - IP Logged Legal Disclaimer

Mapman

Corfu

Nathan has been making some changes to the site today (Sat 20th May 2006) that will hopefully cure the problem for all Ntl users. See his post today: 'Important - Site Change' so hopefully everyone will be able to see their favourite site again!

Stephan

Message posted by sianh on 26�May�2006 at 4:04pm - IP Logged Legal Disclaimer

sianh

Corfu

I use ntlbroadband and have no problems accessing the site - I was in Corfu 12th - 19th May so if there was a problem that week I wouldn't have cared!!!!!

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