All Guests and/or 1 Star members are for reasons of problems a few months back, are not permitted access to the PM system. However, when a 1 Star member as submitted posts that contribute to the CTG, ie, holiday reviews, resort, accommodation information. Approximately 20 or more posts, that also abide by the Terms and Conditions, then the member is upgraded upto 2 Star, which will automatically switch in the PM system to that member.
Without going into detail, there were many problems and upsets caused by some members using the PM system, which resulted in this action being taken. Unfortunately, the majority have to pay for the minority again.
However, if you give me your previous site membership names, I will check through you inputs and see if I can come to a decision. Incidentally, why was there the need to change your site membership name.