Ten tips for getting cheaper mobile calls in Europe
The EC has provided a checklist for mobile customers to get the best roaming rates as soon as possible:
1. The Eurotariff per minute charge without VAT: Calls made abroad 49 cents (35p), calls received 24 cents (17p)
2. Your mobile operator is obliged to offer you a Eurotariff by the end of July 2007.
3. You can ask your operator for a Eurotariff beforehand, but the only legal obligation for him is to offer you a Eurotariff by the end of July. However, some operators might move more quickly than others, so remain alert.
4. If you accept the operator's offer immediately, you will benefit from lower roaming tariffs within one month maximum.
5. If you don't react by the end of September, your operator will automatically place you on a Eurotariff, unless you have a special roaming package.
6. If you have a special roaming package, you will keep it, unless of course, you inform your operator otherwise.
7. You will know exactly what you pay when you use your mobile abroad. You will receive an SMS text message when crossing the border to another EU Member State informing you of the price for making and receiving calls. This message will be free. You will also be able to seek more detailed prices by SMS or over the phone.
8. The Eurotariff will be available in all 27 member states of the European Union. It applies only to voice calls within the EU – no matter if you are a pre-paid or post-paid customer. It does not apply to other mobile phone services, such as SMS, MMS or data transfer.
9. Switching to a Eurotariff is free of charge with no effect on your existing mobile phone contract.
10. You are under no obligation to switch to a Eurotariff. If you are satisfied with your current rates, just inform your operator.