Thumbs up to Play.com the papas book arrived in record time and no charge for delivery as you said.
I have been buying books from Amazon for years now but I know what you mean about the change to the courier delivery service.
My last order came when I was at work and I arrived home to find a note through the door saying they would try again the next day unless I phoned the number overleaf to rearrange. I would have been at work then too but guess what, NO number was overleaf. Luckily my neighbour saw them and took it in.
It used to be the postie and I much prefer it that way.