On the news just. Ryanair are refusing tickets at the airport from today if tickets have been booked on line unless it was on their website.
Message posted by acharavi.com on 11 August 2008 at 11:48am - IP Logged
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acharavi.com
Ryanair blocks 'illegal' bookings
By Dominic Laurie
Business reporter, BBC News
Ryanair is to cancel thousands of its own customers' bookings after they were made through internet travel agents whose activities it says are illegal.
The airline is targeting price comparison websites on which you can buy Ryanair flights without having to go directly to the Irish firm's site.
Ryanair says this is against its terms and conditions, and the technology used slows down its site for other users.
But travel agents said the move was "foolish" and "unreasonable".
Consumer groups said they were "stunned" by the move.
However, if the price comparison websites fail to tell passengers that their flights have been cancelled, there is little to prevent those affected turning up at airports all over Europe without a seat on a plane.
The Association of British Travel Agents (ABTA) said Ryanair was being "foolish" and "unreasonable" while consumer group Which? also criticised the airline's policy.
Surely Gerald Ratner hasn't taken over at Ryanair has he?
Message posted by DAVID1 on 11 August 2008 at 2:56pm - IP Logged
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DAVID1
I suspect that there's a bit more to this story than meets the eye??!!
I say that on the back of recent announcements from Ryanair on profitability and future strategy, and the broadly-negative reaction from aviation and city experts. Indeed much of the reaction was downright vitriolic.
Watch this space!!!
David
Message posted by acharavi.com on 11 August 2008 at 3:07pm - IP Logged
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Taking a balanced view, I get the feeling that perhaps Ryanair doesn't like the idea of being on price comparison websites.
However, on the other hand if such sites are selling tickets where the airline isn't aware of your contact details and is therefore unable to contact you in the event of changes, isn't this dubious?
Message posted by ecotrails on 11 August 2008 at 3:10pm - IP Logged
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Ryanair are worried that the non official site bookings stops them getting the other stuff like insurance, hotels, hire cars etc that's advertised on their site.
They say they will refund but give money to the 'search for flight' type sites such as lastminute.com and these sites can refund the money themselves, they hope it will cause much confusion for these sites.
Eco
Message posted by Bob and Wendy (Uncle Bob) on 11 August 2008 at 7:51pm - IP Logged
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Bob and Wendy
I wonder how long it will take for EasyJet to follow Ryanair along this path.
I noticed while browsing over the weekend, a number of socalled cheap flight sites were offering flights in categories such as "Charter" or Scheduled" or "No Frills" and to Corfu No Frills can only mean EasyJet, and on balance they were the same prices as EJ.
Bob.
Message posted by SpearTravels on 11 August 2008 at 8:34pm - IP Logged
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This is all about 'screen scraping' and only affects bookings made via internet sites OTHER than with ryanair direct.
It is very complicated and come what may the headlines will read 'Ryanair cancels 60,000 holidays' because that's what sells newspapers and it is a conservative estimate of what they will cancel. They reckon up to 1,000 a day.
Going to cause chaos.
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