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New Restaurant Junipers

Kassiopi, Corfu

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Netty10 View Drop Down
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Direct Link To This Post Posted: 25 Jul 2012 at 10:03pm
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Almar View Drop Down
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Direct Link To This Post Posted: 25 Jul 2012 at 11:29pm
Hi, just read all the posts also reviews on trip advisor and we will definately give Junipers a visit in September. 
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Direct Link To This Post Posted: 26 Jul 2012 at 4:27pm
I am really sorry to say that we did not have a great experience at Junipers unfortunately. My husband is a Brit living in Holland, so for him "English" food is a treat, even when we are in Greece.
We had chosen the 3 course meal for, I believe, 14 euro's (very reasonable). The kids had a kids meal each, but both meals had the chips missing. Our starters came out in 5 to 7 minute intervals and we then had a 1.5 hour wait till the main course. This also came out in the previously mentioned intervals and the requested roast potatoes were nowhere to be found. They had run out, which is fair enough (even though the restaurant was near empty and it was still early), but it would have been nice if we had been informed of this. I personally was very much looking forward to my desert (which is something I normally never have), which was strawberries dipped in Belgian chocolate. When it arrived it was a melted nest of Belgian chocolate with a ball of strawberry icecream in it. They only had a few strawberries left and they had gone soft. Again, it can happen, but an upfront mention of this would be greatly appreciated (since I am not a great fan of icecream).
My husband did have a chat afterwards and the people who own it seem very nice and open to all comments. I wish them the best and hope they can make it work, but for us they will need to make a few drastic changes. From what I understand a couple of new chefs arrived not long ago, so fingers crossed!
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Direct Link To This Post Posted: 26 Jul 2012 at 4:56pm
Hi Meghaneva, I'm sorry you did not have a good experience with us that evening.  The previous evenings had been very quiet and we had wasted a lot of food, but the day you were here was much busier over the course of the evening with tables arriving together, so we had not prepared enough.  A hard balancing act for us and we are still learning.  Having only recently opened we are working to develop a new team and have had a few teething problems.  We don't offer roast potatoes so I'm not sure why the waiter would have taken that as part of your order.  There was clearly a breakdown in the communication between the kitchen and your table, as the chef sent out the strawberry icecream and Belgian chocholate as complementary and had asked the waiter to explain we had run out beforehand.  We did compensate very generously and offered a gesture of good will for you to return which you declined, but we have taken your comments on board.
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Direct Link To This Post Posted: 26 Jul 2012 at 5:37pm
Hi,
 
You did indeed and as I said, I do wish you all the best. I really think you will work through these "issues" and that our next visit to Kassiopi and your restaurant will be different. The food itself was lovely, that was never an issue. The waiter offered roast potatoes or chips with the main course, that is why they were chosen, because my husband loves his roasties.
No hard feelings I hope, but I do believe that comments/reviews should be good and bad so people can make up their own minds...
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Elliemay View Drop Down
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Direct Link To This Post Posted: 28 Jul 2012 at 11:30am
Hi,
This topic has been returned to the forum after discussion by the Admin team. 
As the aim of this forum is "Promoting Greece as a holiday destination" we do not normally allow any negative comments. However, as the restaurateur has had the opportunity to reply in this case we will allow it.

Could members please be aware that in future any negative comments will be deleted as this is not a review forum, if you wish to post a controversial review, please use a specific site.

Admin Team

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Direct Link To This Post Posted: 29 Jul 2012 at 12:50pm
Originally posted by Elliemay Elliemay wrote:

Hi,
This topic has been returned to the forum after discussion by the Admin team. 
As the aim of this forum is "Promoting Greece as a holiday destination" we do not normally allow any negative comments. However, as the restaurateur has had the opportunity to reply in this case we will allow it.

Could members please be aware that in future any negative comments will be deleted as this is not a review forum, if you wish to post a controversial review, please use a specific site.

Admin Team

I wondered where MY comment went to. Negative it was NOT. I just told it as I saw it.
Big Al
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