Hotel Zefiros

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

Hi, we're staying in August which will be rather hot so we booked the Zefiros as it has air con. We used booking.com and got a really good price, but you pay the hotel directly. They've taken the money out but havent sent us a hotel voucher. We phoned booking.com and they said they'd spoke to the hotel and they'd email us one. Still not received, I've left a message on their facebook site, emailed them, and no reply. I'm sure its just an oversight, but I'm worried to be honest. I dont want to ring them again, can someone please reassure me that theyre still trading? 
Many thanks

Rick

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Rick_chef Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11 Jan 2012 Location: Heywood, UK Offline Points: 57	Post Options Post Reply Quote Rick_chef Report Post Thanks(0) Quote Reply PM Topic: Hotel Zefiros Posted: 15 Jul 2014 at 3:47am
	Hi, we're staying in August which will be rather hot so we booked the Zefiros as it has air con. We used booking.com and got a really good price, but you pay the hotel directly. They've taken the money out but havent sent us a hotel voucher. We phoned booking.com and they said they'd spoke to the hotel and they'd email us one. Still not received, I've left a message on their facebook site, emailed them, and no reply. I'm sure its just an oversight, but I'm worried to be honest. I dont want to ring them again, can someone please reassure me that theyre still trading? Many thanks Rick

Rick_chef Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11 Jan 2012 Location: Heywood, UK Offline Points: 57	Post Options Post Reply Quote Rick_chef Report Post Thanks(0) Quote Reply PM Posted: 15 Jul 2014 at 6:00am
	Just spoke to booking.com and they said theyve spoke to the hotel and 'for Greek tax reasons' they cant send me a voucher!!! We've paid in full, not had this problem before

DCV1 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 02 Apr 2014 Location: Scotland Offline Points: 1573	Post Options Post Reply Quote DCV1 Report Post Thanks(0) Quote Reply PM Posted: 19 Jul 2014 at 1:56pm
	I'm sure you will be fine

Rick_chef Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11 Jan 2012 Location: Heywood, UK Offline Points: 57	Post Options Post Reply Quote Rick_chef Report Post Thanks(0) Quote Reply PM Posted: 21 Jul 2014 at 5:21am
	I know, but I just cant help worrying. It's a lovely place but I can guarantee I'll never ever book anything through booking.com again. The ridiculous excuse got me..."Greek tax laws", my boss is from Kavala, I'm head chef in a Greek restaurant, and all my colleagues think their excuse is dubious!! Thanks

Rick_chef Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11 Jan 2012 Location: Heywood, UK Offline Points: 57	Post Options Post Reply Quote Rick_chef Report Post Thanks(0) Quote Reply PM Posted: 22 Jul 2014 at 4:31am
	Panic over, they've finally emailed me everything I needed, Paleo here I come!!!

Rick_chef Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 11 Jan 2012 Location: Heywood, UK Offline Points: 57	Post Options Post Reply Quote Rick_chef Report Post Thanks(0) Quote Reply PM Posted: 12 Aug 2014 at 10:57pm
	Quick update, hotel and management ace, will book directly with them, I told them the problems I had with booking. com and they werent shocked, said theyve used them for 3 years, theyve steadily gone downhill.

We have moved; come join us!

Hotel Zefiros

Paleokastritsa, Corfu